Terms of Use


Please carefully read the terms of use set out in this agreement (“Agreement”). By accessing or using the HealthScoop website (“Site”) owned and operated by Healthzine Pte Ltd (“Healthzine”): (i) you agree that you have read and understood the terms of this Agreement, (ii) you accept and agree to be bound by the terms of this Agreement, and (iii) you accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement.


The terms of use contained in this Agreement may change periodically and may be revised at any time and from time to time in our sole discretion. You should visit this page from time to time to review the then current terms of use because they are binding on you. Your continued use of the Site means that you accept any changes or modifications to this Agreement. We reserve the right to modify, suspend, terminate, or restrict your use of any portion of this Site at any time, without prior notice.


Unlawful use

You agree that you will not use the Site and any associated services contained therein, including the HealthScoop e-Store, for any wrongful, unlawful or immoral purposes. Healthzine reserves every right to restrict your use of any portion of this Site and to lodge a report with the relevant authorities if any such wrongful, unlawful or immoral use is detected.

You shall not hyperlink this Site to any other website or mirror or reproduce any information on this Site on any other website or use any information on the Site for any public or commercial purpose unless with the prior written consent of Healthzine.


Not Healthcare Advice

The products and claims made about specific products on or through the Site are not approved to diagnose, treat, cure or prevent disease.

The Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Information provided on the Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on the Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. The Site does not recommend self-management of health issues. Information on the Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on the Site.

Links to or access from any third party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.

You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on the Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the our positions or views. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.

Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labelling and packaging details and recommended use.

We are not liable for any information provided on the Site with regard to recommendations regarding supplements for any health purposes. Consult with a healthcare professional before starting any diet, supplement or exercise program. We make no guarantee or warranty with respect to any products or services sold. We are not responsible for any damages for information or services provided even if we have been advised of the possibility of damages.


Use of the HealthScoop e-Store

The services offered on the Site include an e-Store offering for sale certain health –related and healthcare-related products. In addition to the terms of use in this Agreement, please refer to our various policies on Order & Payment, Shipping / Packing, and Returns for more information on the terms and conditions governing your purchases and other transactions on the HealthScoop e-Store.


Warranty Disclaimers

You acknowledge and agree that the Site and its contents are provided on an “as is” basis, and Healthzine disclaims all warranties and makes no warranty of any kind, whether express or implied (statutory or otherwise), including but not limited to warranties on the merchantability, sufficiency, quality and fitness for a particular purpose of the Site or the contents thereof. Healthzine further makes no warranty that the Site or the contents thereof does not infringe the rights (including Intellectual Property Rights) of any party. You wholly assume all risks in your use of the Site. Without limiting the generality of the foregoing, Healthzine does not warrant and excludes all liability in respect of :

  • the accuracy, completeness, fitness for purpose or legality of any information or materials published by Healthzine or that are communicated to you, on or relating to the Site;
  • the Site and the contents thereof in respect of its quality, usability, fitness for purpose or any other aspect thereof;
  • any of the information, data, materials or facilities contained or incorporated in or on the Site; and
  • the accuracy of the contents of the Site. In this regard, you accept and agree that any benefits to you of matters suggested or stated on the Site are not guaranteed and that any such benefits or matters suggested or stated may change at the discretion of Healthzine.

Although we have provided some helpful information relating to Internet security below, Healthzine disclaims all warranties regarding security, reliability, timeliness, and performance of the Site and such third party software and/or content provided therein. You further understand and agree that you use the Site and all third party software and/or content made available in conjunction with or through the Site at your own risk and that you will be solely responsible for any loss or damages to your mobile device system or computer or loss of data that results from the access or use of the Site and/or all third party software and/or content.

This Site is updated periodically and therefore may not contain the latest details, information, materials and data. Healthzine does not warrant the accuracy, adequacy, currency or completeness of any of the information or materials contained in this Site. Healthzine expressly disclaims all liability for errors or omissions in such information and materials. You agree to perform your own due diligence, and independently obtain and verify such information and materials by consulting a physician or healthcare professional before acting on such information and materials.

Without limiting the generality of the foregoing, no warranty is given by Healthzine in relation to the freedom from computer viruses or other corrupting or destructive codes, agents, programs, macros or effects arising in or transmitted through this Site, or the security of information relayed by you or Healthzine through this Site.


Exclusion of Liability

The access and/or use of any information contained in this Site or products offered via the Site are at your sole risk. Under no circumstances shall Healthzine or any of its subsidiaries, affiliates, marketing partners, suppliers, officers or employees be liable for any losses, damages, costs and expenses whatsoever (whether direct, indirect, consequential, incidental, special or economic including loss of revenue, profits, data) whether in an action in contract, negligence,  tort or otherwise howsoever, arising out of or in connection with:

  • the access or use, or inability to access or use, or incomplete, delayed or interrupted access or use of this Site or any other website linked to this Site;
  • the reliance on information contained on this Site or on any other website linked to this Site;
  • the failure of performance, error, or defect of any network, line or server system or the transmission to any mobile device or computer hardware or software used in accessing this Site of any computer virus or other corrupting or destructive codes, programs, macros or elements of any kind; or
  • the access by any unauthorized person to any information transmitted by you to Healthzine or vice versa through this Site.

Without limiting the generality of the foregoing, Healthzine’s aggregate liability in any event whether arising from contract, tort, negligence or otherwise shall be limited to the sum of S$100.


Links to Third Party Sites

This Site may contain links to other websites which are not under the control of and are not maintained by us and the contents and other links provided by these websites are not investigated, verified or monitored by us. Healthzine will not be responsible for the contents, opinions or other links contained in any such linked websites or any changes or updates thereto. Such links are provided only as a convenience, and the inclusion of any such links is not an endorsement by us of such websites or the contents therein, and you are put on notice that any access or use of such linked websites is at your own risk.

As we utilise Paypal platforms and services for processing payment matters relating to your order, please familiarise yourself with the security/privacy policies governing Paypal-based services at:https://www.paypal.com/cgi-bin/webscr?cmd=_security-center-outsideand https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside. You are deemed to have understood and agreed to these policies.


Submission of Feedback and Information

Any feedback, ideas and information  submitted by you to us at this Site (whether by e-mail or otherwise) shall be deemed to be non-confidential and shall become the property of and wholly owned by Healthzine, who shall be entitled to use such feedback, ideas and information on an unrestricted basis for any purpose (including without limitation, reproduction, disclosure to third parties, transmission, publication, broadcast, and in relation to the development, marketing and promotion of any facilities, products or services).

You acknowledge and agree that Healthzine shall not be subject to any obligation of confidentiality in relation to, and gives no assurances that, any ideas, concepts, know-how, processes or techniques contained in any feedback or information submitted to us will be treated as confidential or proprietary.

Data Protection

We at Healthzine take our responsibilities under the Personal Data Protection Act very seriously. You may access our full Privacy Policy here.
Intellectual Property

You acknowledge that Healthzine and/or its licensors own all rights, title and interest in and to the Site and the contents therein, including all Intellectual Property Rights, and you shall not do or permit any act which is directly or indirectly likely to prejudice the rights, title or interest of the said rightful owner(s) in and to any of the aforesaid. “Intellectual Property Rights” means any and all rights existing from time to time (both current and future) under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide, or capable of protection in any relevant country in the world. Unless otherwise expressly permitted by mandatory applicable law, you agree not to modify, adapt, translate, prepare derivative works from, or decompile, reverse engineer, disassemble or otherwise attempt to derive source code from, the Site. Without prejudice to the generality of the foregoing, you shall not use in any way and shall not reproduce any trademark that is associated with the Site, without our prior written consent.


Choice of Law

This Agreement is governed by and interpreted under the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore Courts.