Ask a Pharmacist
If you have any questions for our pharmacist, please fill in the form and will get back to you soon. Thank you.

    By clicking submit you are agreeing to our Terms and Conditions.

    Terms and Conditions

    Pharmacist responses are for educational purposes only and are not a substitute for medical advice nor conclusive for the presence or absence of any health condition. If you are seeking advice, diagnosis or treatment, please approach your doctor as every patient is unique. Never delay or disregard seeking medical advice from your doctor – if you think you have a medical emergency, please contact your doctor immediately.

    Information you submit via this platform may be used to respond to your queries, improve our service and site content, or share relevant product news with you. You may opt to stop receiving these messages at any time.



    DEBUG Message:
    Free local shipping above S$60
    0
    Shopping Cart
    Lorem ipsum dolor sit amet, consectetur adipiscing elit
    Sub Total
    S$0
    S$35 more to FREE delivery in Singapore
    FREE delivery in Singapore!
    S$35 more to FREE* international shipping
    FREE* international shipping!
    *Free shipping capped at S$35. Terms & Conditions apply.
    Singapore
    • Australia
    • Brunei
    • Cambodia
    • Hong Kong
    • India
    • Indonesia
    • Japan
    • Laos
    • Macau
    • Malaysia
    • New Zealand
    • Philippines
    • Portugal
    • Portugal
    • Singapore
    • Singapore only
    • Thailand
    • Vietnam
    • Worldwide
    Login
    Logo
    0
    Shopping Cart
    Lorem ipsum dolor sit amet, consectetur adipiscing elit
    Sub Total
    S$0
    S$35 more to FREE delivery in Singapore
    FREE delivery in Singapore!
    S$35 more to FREE* international shipping
    FREE* international shipping!
    *Free shipping capped at S$35. Terms & Conditions apply.
    Free local shipping above S$60

    Base on your experience, how fast is the run rate for the polishing paste if one polishes their teeth once a week?

    This depends mostly on the amount that patient uses but on average we’ve calculated that a patient needs 4-5 months to finish the tube.

    Is there any oral condition that consumer cannot use the polisher?

    • Do not use the product when wearing braces, tooth retainers, veneers, tooth jewellery and/or piercings.
    • Do not use this product if you suffer from gum problems. Discontinue the treatment if you experience pain or excessive sensitivity; if necessary contact your dental professionals.
    • Use of the product is inadvisable if you have allergic reactions to one of the ingredients of the polishing paste.
    • Patients with known allergies to silicon should refrain from using this product.
    • If you are undergoing treatment for any oral care condition, consult your dental professional prior to use.
    • Do not use this product within 2 weeks in case of dental and/or orthodontic treatments (filings, crowns, implants…)

    For the refill, there is an interdental cup. How often does one need to use that? And also the purpose of this interdental cup?

    This depends if the patient has a lot of tartar between the teeth and if he/she can’t address it with the normal cups; if so we advise to use this interdental cup as well. The frequency of use of this cup is similar to the normal one, i.e. once a week.

    Is there are any difference between the iWhite polishing paste versus normal iWhite toothpaste? Can one use normal iWhite toothpaste to polish?

    The polisher paste has been designed to only address tartar on the dental surface for that a specific gel has been developed with a high RDA (Relative Dentin Abrasivity) in combination with pyrophosphates and specific thickness. The iwhite toothpaste has other therapeutic end goals such as whitening, remineralization, removing stains and cleaning.

    Does one have to rinse our mouth with water after using the mouthwash? Will that reduce the efficacy?

    After rinsing the mouth for 30 seconds with the iWhite Instant Mouthwash, there is no need to rinse with water afterwards. Rinsing with water could wash away the active ingredients which are attached to the tooth surface. For the same reason we advise not to drink or eat during 30 minutes after using the iWhite Instant Mouthwash.